Diamond Valley Cottage Rentals
Effective Date: February 2026
Diamond Valley Cottage Rentals (“DVCR”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a reservation.
1. INFORMATION WE COLLECT
We may collect the following information:
Personal Information
• Full name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party providers)
• Reservation details (dates, number of guests, etc.)
Automatically Collected Information
• IP address
• Browser type
• Device type
• Pages visited
• Referring website
This information helps us improve website performance and guest experience.
2. HOW WE USE YOUR INFORMATION
We use your information to:
• Process reservations and payments
• Communicate booking confirmations and important stay details
• Respond to inquiries
• Improve website performance
• Comply with legal obligations
We do NOT sell, rent, or trade your personal information to third parties.
3. PAYMENT PROCESSING
Payments may be made by Interac e-transfer or processed through third-party payment providers such as PayPal.
Diamond Valley Cottage Rentals does not store full credit card details on our servers.
4. COOKIES & ANALYTICS
Our website may use cookies and third-party services such as:
• Google Analytics
• Google Maps
• Payment processing integrations
These services may collect information about website usage, devices, and interactions to help operate and improve our website and services.
You can control or disable cookies through your browser settings.
5. THIRD-PARTY BOOKING PLATFORMS
If you book through third-party platforms (such as Airbnb or Vrbo), your information is subject to that platform’s privacy policy.
We recommend reviewing their privacy policies directly.
6. DATA SECURITY
We take reasonable administrative and technical measures to protect your personal information.
However, no method of transmission over the internet is 100% secure. By using this website, you acknowledge this risk.
7. DATA RETENTION
We retain personal information only as long as necessary to:
• Fulfill and administer reservations
• Comply with tax, accounting and legal requirements
• Resolve disputes
8. YOUR RIGHTS
You may request:
• Access to your personal data
• Correction of inaccurate information
• Deletion of personal data where legally permissible
To request this, contact us using the information below.
9. CONTACT INFORMATION
Diamond Valley Cottage Rentals
245 Burnstown Road
White Lake, Ontario
K0A 3L0
Email: info@dvcottages.ca
Phone: 613-622-5608
10. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Have Questions About Your Booking?
We are happy to answer any questions about reservations, payments, or how your information is handled.